Government    Recognizing & Responding To A Pipeline Incident Explorer has an excellent safety record and is prepared to manage any disruptions that may occur. However, a pipeline incident can be dangerous and requires caution and immediate action from pipeline company representatives and local emergency responders to protect people, property and the environment. Signs Of A Pipeline Leak How do you detect a pipeline leak? Here are a few simple rules: Look for dead vegetation, liquid on the ground near the pipeline, fire or a dense white cloud or fog. Listen for a hissing or roaring sound. Smell for a strong petroleum scent or other pungent odor. Protocol for Responding To A Pipeline Incident During a pipeline emergency on the Explorer Pipeline system, take the following steps: Do not light a match, start an engine, use a telephone, turn light switches on/off or do anything that may make a spark. Notify Explorer Pipeline at (888) 876-0036 of the type (leak, rupture, fire, etc.) and location of the emergency. Establish a safety zone around the emergency site and control access. If necessary, evacuate people within the safety zone. Be aware of wind direction and potential ignition sources. Do not attempt to operate pipeline valves. Prevent release from entering waterways, sewers, basements or confined spaces. Divert the release to an open area, if possible. Cover storm drains and sewers ahead of the release. If there is a pipeline incident, Explorer will: Eliminate the flow of petroleum. Dispatch trained personnel immediately to the site to help handle the situation and provide information to public safety officials. Do what needs to be done to protect lives, property and the environment.